Popular Articles
Reset Password on the Redbrick Portal
If you need to reset your password on the Portal, visit this site and enter your email https://portal.redbricksolutions.co.uk/Account/ForgotPassword You will then receive an email with a link to reset.
Redbrick Cloud - Ending or Restarting a Crashed Application
When using Redbrick Cloud, if an application crashes such as Adobe, Outlook, or Redbrick PM itself, sometimes the easiest way it to force close the application and re-open it. You might be used to, on your local machine pressing Ctrl+Alt+Del to open ...
Re-enabling the Outlook Add In
Click "File" in outlook If "Slow and Disabled COM Add-Ins" is highlighted Click "Manage COM Add-ins" If not Skip to the FILE>Options section below. Click "Options" next to Redbrick PM Click "Enable this add-in" then "Apply" IF "Slow and Disabled" ...
Linking Client Groups
Sometimes if you have created two separate client records for the same client, for example, one with a partner and one without, you need to link them. Linking them allows the client to track their cases online under the same account, as well as your ...
Activating a Matter
There are three ways to Activate a matter which as listed below (with more details underneath). When creating a new matter, click Save and Activate (however, this option may have been disabled by your Administrator) For already created matters - ...